Market-wide Half-Hourly Settlement - latest information.

Our parent company group E.ON maintains a hotline and an externally operated website for raising concerns that npower Business Solutions has not complied with any laws or regulations. Concerns can be raised anonymously and in confidence not only by our staff, but also by our business partners, their employees and other third parties.

You can report possible cases of corruption, fraud, embezzlement, tax evasion, human rights or modern slavery violations, violations of competition and capital markets laws, insider trading rules, data protection laws or violations of the E.ON Code of Conduct by telephone or the website.

The whistleblowing channels are not intended for customer complaints or other customer related issues.

Whistleblowing hotline number: 0203 769 6413

Whistleblowing website: Whistleblower (

Get more information on data protection for the E.ON whistleblowing system

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Wednesday 9am-5pm
(Customer Services 9am-12.30pm)
Friday 9am-4.30pm
Excluding public holidays.

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