Market-wide Half-Hourly Settlement - latest information.

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All our online contacts are made via trackable forms to ensure we receive the necessary information, and you receive the fastest possible response time. Please submit your enquiry, which will be routed to the appropriate team.

Our website does not include any direct email addresses.

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Speak with our team

Speak with our team to talk about getting a quote, your account, invoicing, complaints or any other enquiry.

Opening times: Monday-Friday 9am-5pm. Excluding public holidays.

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contact numbers


Write to us

You can write to us at:

npower Business Solutions
2 Prince's Way
B91 3ES

We’re open:

Monday, Tuesday, Thursday 9am-5 pm
Wednesday 9am-5pm
(Customer Services 9am-12.30pm)
Friday 9am-4.30pm
Excluding public holidays.

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