We welcome the government's energy plan announcement on 8/09/22 - click here for our response.

Understanding VAT and VAT forms

VAT rates

For most businesses, the VAT rate on gas and electricity is 20%. This amount will be reduced to 5% on any energy used for domestic, charitable or diplomatic purposes (or where consumption is lower than the de minimis threshold of 33 kWh per day for electricity and 145kWh per day for gas).

If your business qualifies for a reduced rate of VAT on some or all of its supply, or if a change in circumstances has affected the percentage of your energy that qualifies for a reduction, please let us know using the VAT declaration forms below. We will make sure the correct rate is applied to your invoice.

VAT Declaration form - Electricity VAT Declaration form - Gas

Forms need to be printed and signed, and then scanned or posted back to us (details are contained within the form).

VAT codes

All VAT charges on energy are identified by one of the following codes:

DEM - Under de minimis volume DFR - Domestic Fuel Rate DOM - Composite Rate
EXP - Exempt OUT - Outside the Scope STD - Standard Rate ZER - Zero Rate
Third party and industry charges

Non-commodity costs are government-originated charges and third party charges.

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Changes to non-commodity charges (electricity)

Non-commodity charges make up a significant proportion of your total energy cost, so it’s important to stay ahead of any changes that may affect how much your business will need to pay.

Read More
Additional resources

Understanding your non-commodity charges is easier when you know how the energy market works and which factors affect the prices you pay.

We’ve created a pool of resources to help you get to grips with non-commodity costs,  including an expert-led webinar, a two-part report, a fast-facts video and our jargon-busting glossary. 

You can find it all on our Understanding non-commodity costs page.

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For a new quote or a renewal please call:

Show Phone Number 0330 912 8884

For existing customer service please call:

Show Phone Number 0800 138 2322

We're open:
Monday-Friday 9am-5pm.
Excluding public holidays.

Request a call back

Request a call back

Contact us

For a new quote or a renewal please call:

Show Phone Number 0330 912 8884

For existing customer service please call:

Show Phone Number 0800 138 2322

We're open:
Monday-Friday 9am-5pm.
Excluding public holidays.

Request a call back

Request a call back

Contact us

For a new quote or a renewal please call:

Show Phone Number 0330 053 2934

For existing customer service please call:

Show Phone Number 0800 138 2322

We’re open:
Monday-Friday 9am-5pm.
Excluding public holidays.

Request a call back

Request a call back

Contact us

To discuss a quote or a renewal for one of your clients please call:

Show Phone Number 0330 175 9574

For existing customer service please call:

Show Phone Number 0800 138 2322

We’re open:
Monday-Friday 9am-5pm.
Excluding public holidays.

Request a call back

Request a call back