My Account

What would you like to do?

We want to make it as easy as possible for you to manage your business energy accounts. 

If the information you’re looking for isn’t included below, please contact our business customer services team. We’ll be happy to help.

My Account Online

If you’re already an npower Business Solutions customer, it’s possible to use the My Account Online online portal to:

  • view and download your invoices
  • submit meter readings
  • create and download energy reports

Your account data from the previous 18 months is available on this portal.

Resources

We have a wide range of information to support you and your business. Including guides, blogs, reports and videos.

Submit a meter reading

Registered customers can send us their meter readings online through My Account Online and the new digital platform Dashboard.  For customers who don’t have access to either of these, it’s also possible to send your meter reading using our online form.

Submit a meter reading

Dashboard, our new digital platform

Manage your account with Dashboard, designed to give our customers better round-the-clock visibility and control of their accounts

 It’s possible to use Dashboard to:

  • view a comprehensive summary of your accounts
  • contact our customer services team
  • view and download your contracts (coming soon)
  • submit meter readings
  • download consumption data
  • make payments

We’re in the process of rolling Dashboard out to all of our customers. If it sounds like something that could benefit your business, pre-register now for fast-track access as soon as it’s ready.

Already registered?

Log in to dashboard

Interested in Dashboard?

Pre-register now
Group 19595

Our Services

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Risk Navigator

Ideal for businesses managing complex energy strategies in a fast-changing marketplace, Risk Navigator provides access to the latest market intelligence and analysis. If you buy via a flexible contract, you will also be able to access bespoke reports on your own energy-transacting portfolio.

Log in
making sense of your energy dark

Intelligent Analytics

Ideal for businesses with half-hourly meters, Intelligent Analytics is an intuitive, easy-to-use energy management system designed to help break down your data for detailed consumption and carbon analysis, putting you on course to mitigate rising costs.

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Buying energy for your home or small business?

If you were with nPower to buy energy for your home or small business, you’re not quite in the right place. Your account has been moved over to E.ON Next and you can find everything you need on the E.ON Next website.

E.ON Next

Get in touch

Want to speak to a member of our team? We’re available Monday-Friday 9am-5pm excluding public holidays.

Contact us

For a new quote or a renewal please call:

Show Phone Number 0800 644 6135

We're open:
Monday-Friday 9am-5pm.
Excluding public holidays.

View call charge information

Request a call back

Request a call back

Contact us

For a new quote or a renewal please call:

Show Phone Number 0800 644 6135

We're open:
Monday-Friday 9am-5pm.
Excluding public holidays.

View call charge information

Request a call back

Request a call back

Contact us

For a new quote or a renewal please call:

Show Phone Number 0800 669 6443

We’re open:
Monday-Friday 9am-5pm.
Excluding public holidays.

View call charge information

Request a call back

Request a call back

Contact us

To discuss a quote or a renewal for one of your clients please call:

Show Phone Number 0800 193 6866

We’re open:
Monday-Friday 9am-5pm.
Excluding public holidays.

View call charge information

Request a call back

Request a call back

    npower are now part of the E.ON group and customers who were with npower for their home energy have been moved over to become customers of E.ON Next. All the information you need about home energy, from existing account information to new quotes, is on our E.ON Next site.

    Goto Eon Next

    npower are now part of the E.ON group and smaller business customers who were with npower for their business energy have been moved over to become customers of E.ON Next. All the information you need about small business energy, from your existing account to new quotes, is on our E.ON Next site.

    Goto Eon Next