We welcome the government's energy plan announcement on 8/09/22 - click here for our response.

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My Account

What would you like to do?

We want to make it as easy as possible for you to manage your business energy accounts. 

If the information you’re looking for isn’t included below, please contact our business customer services team. We’ll be happy to help.

Dashboard, our digital platform

Manage your account with Dashboard, designed to give our customers better round-the-clock visibility and control of their accounts.

 It’s possible to use Dashboard to:

  • view a comprehensive summary of your accounts
  • contact our customer services team
  • view and download your contracts (coming soon)
  • submit meter readings
  • download consumption data
  • make payments

We’re in the process of rolling Dashboard out to all of our customers.

Invoices, payments and charges

Visit our dedicated pages to find out everything you need to know to understand your invoices and manage your payments.

Paying your invoice

Understanding your invoice

Energy charges

Submit a meter reading

Registered customers can send us their meter readings online through My Account Online and the new digital platform Dashboard.  For customers who don’t have access to either of these, it’s also possible to send your meter reading using our online form.

Submit a meter reading

 

We offer a wide range of metering and monitoring options. Discover how we can support you with essential half-hourly metering services as well as new connections, submetering, and AMR meters. Our expert teams can also help you use your energy data to reduce consumption, manage costs and accelerate your net zero progress.

Find out more

Submit a meter reading

Registered customers can send us their meter readings online through My Account Online and the new digital platform Dashboard.  For customers who don’t have access to either of these, it’s also possible to send your meter reading using our online form.

Submit a meter reading

 

We offer a wide range of metering and monitoring options. Discover how we can support you with essential half-hourly metering services as well as new connections, submetering, and AMR meters. Our expert teams can also help you use your energy data to reduce consumption, manage costs and accelerate your net zero progress.

Find out more

Submit a meter reading

Registered customers can send us their meter readings online through My Account Online and the new digital platform Dashboard.  For customers who don’t have access to either of these, it’s also possible to send your meter reading using our online form.

Submit a meter reading

Services

Risk Navigator

Ideal for businesses managing complex energy strategies in a fast-changing marketplace, Risk Navigator provides access to the latest market intelligence and analysis. If you buy via a flexible contract, you will also be able to access bespoke reports on your own energy-transacting portfolio.

Find out more and login

 

Intelligent Analytics

Ideal for businesses with half-hourly meters, Intelligent Analytics is an intuitive, easy-to-use energy management system designed to help break down your data for detailed consumption and carbon analysis, putting you on course to mitigate rising costs.

Find out more and login

My Account Online (existing users only)

My Account Online will no longer be available after December 2022

If you’re already an npower Business Solutions customer who has access to My Account Online, it’s possible to use the My Account Online online portal to:

  • view and download your invoices
  • submit meter readings
  • create and download energy reports

Your account data from the previous 18 months is available on this portal.

Login to My Account Online
Login to View Bill (E.ON existing users only)

Log in to quickly view your historical E.ON invoices online. Please note this service will be deactivated by 30th September 2022

Login to view invoice
Update my Marketing Preferences

You can keep your marketing preferences up to date by visiting our preference centre, please enter your email address below to receive a link:

Buying energy for your home or small business?

If you were with npower to buy energy for your home or small business, you’re not quite in the right place. Your account has been moved over to E.ON Next and you can find everything you need on the E.ON Next website.

Get in touch

Want to speak to a member of our team? We’re available Monday-Friday 9am-5pm excluding public holidays.

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Contact us

For a new quote or a renewal please call:

Show Phone Number 0330 912 8884

For existing customer service please call:

Show Phone Number 0800 138 2322

We're open:
Monday-Friday 9am-5pm.
Excluding public holidays.

Request a call back

Request a call back

Contact us

For a new quote or a renewal please call:

Show Phone Number 0330 912 8884

For existing customer service please call:

Show Phone Number 0800 138 2322

We're open:
Monday-Friday 9am-5pm.
Excluding public holidays.

Request a call back

Request a call back

Contact us

For a new quote or a renewal please call:

Show Phone Number 0330 053 2934

For existing customer service please call:

Show Phone Number 0800 138 2322

We’re open:
Monday-Friday 9am-5pm.
Excluding public holidays.

Request a call back

Request a call back

Contact us

To discuss a quote or a renewal for one of your clients please call:

Show Phone Number 0330 175 9574

For existing customer service please call:

Show Phone Number 0800 138 2322

We’re open:
Monday-Friday 9am-5pm.
Excluding public holidays.

Request a call back

Request a call back