My Account
What would you like to do?
We want to make it as easy as possible for you to manage your business energy accounts.
If the information you’re looking for isn’t included below, please contact our business customer services team. We’ll be happy to help.
Manage your account with Dashboard, designed to give our customers better round-the-clock visibility and control of their accounts.
It’s possible to use Dashboard to:
- view a comprehensive summary of your accounts
- contact our customer services team
- view and download your contracts (coming soon)
- submit meter readings
- download consumption data
- make payments
We’re in the process of rolling Dashboard out to all of our customers.
Visit our dedicated pages to find out everything you need to know to understand your invoices and manage your payments.
The easiest way for you to submit a meter reading is to register for Dashboard.
Dashboard allows you to check when meter readings are due, and submit a single meter reading or bulk upload multiple readings.
If you need help with submitting a meter reading on Dashboard, our short video will guide you through the process.
If you do not have access to dashboard you can also submit your meter reading using our online form.
We offer a wide range of metering and monitoring options. Discover how we can support you with essential half-hourly metering services as well as new connections, submetering, and AMR meters. Our expert teams can also help you use your energy data to reduce consumption, manage costs and accelerate your net zero progress.
Submit your meter reading using our online form.
We offer a wide range of metering and monitoring options. Discover how we can support you with essential half-hourly metering services as well as new connections, submetering, and AMR meters. Our expert teams can also help you use your energy data to reduce consumption, manage costs and accelerate your net zero progress.
The easiest way for your customers to submit a meter reading is to register for Dashboard.
If your customers need help with submitting a meter reading on Dashboard, our short video for Dashboard users will guide them through the process.
For customers who don’t have access to Dashboard, it’s also possible for them to submit their meter reading using our online form.
Risk Navigator
Ideal for businesses managing complex energy strategies in a fast-changing marketplace, Risk Navigator provides access to the latest market intelligence and analysis. If you buy via a flexible contract, you will also be able to access bespoke reports on your own energy-transacting portfolio.
Intelligent Analytics
Ideal for businesses with half-hourly meters, Intelligent Analytics is an intuitive, easy-to-use energy management system designed to help break down your data for detailed consumption and carbon analysis, putting you on course to mitigate rising costs.
Please note that our My Account Online service has now closed. If you require any historical invoices or data, please submit an enquiry via our online form, or if you have an allocated npower Business Solutions (nBS) representative, you can contact them directly.
If you need to submit a meter reading, please do so on Dashboard or via this form
Please note the service to view historical E.ON invoices online has been deactivated. If you require historical invoices, please submit an enquiry via our online form or if you have an allocated npower Business Solutions (nBS) representative you can contact them directly.
Buying energy for your home or small business?
If you were with npower to buy energy for your home or small business, you’re not quite in the right place. Your account has been moved over to E.ON Next and you can find everything you need on the E.ON Next website.
Get in touch
Want to speak to a member of our team? We’re available Monday-Friday 9am-5pm excluding public holidays.
New Business:
Show Phone Number 0800 677 1611Customer Services:
Show Phone Number 0800 138 2322
