Our website is operating as normal
We are aware of the recent PHP incident and can confirm that our website and online services have not been affected. You can continue using them as normal.

Phone numbers

In order to direct you to the correct team, please select from the following options below:

New Business Enquiries

0330 053 1693

Phone Charge Information

New Business Enquiries

0330 912 8884

Phone Charge Information

New Business Enquiries

0330 053 2934

Phone Charge Information

New Connections

0330 1006 970

Phone Charge Information

Invoices, Payments & Dashboard

0800 138 2322

Phone Charge Information

Customer Service

0800 138 2322

Phone Charge Information

Complaints

0800 138 2322

Phone Charge Information

Data and Metering Services (MOP/DC/DA)

0330 912 8884

If your electricity is supplied by any other energy provider, please contact us on 0800 917 9083

Phone Charge Information

Data and Metering Services (MOP/DC/DA)

0330 053 2934

If your electricity is supplied by any other energy provider, please contact us on 0800 917 9083

Phone Charge Information

Data and Metering Services (MOP/DC/DA)

0800 138 2322

If your electricity is supplied by any other energy provider, please contact us on 0800 917 9083

Phone Charge Information

Energy Theft

0800 023 2777

Phone Charge Information

Gas Emergency

0800 111 999

Phone Charge Information

Business Movers

0800 107 2074

Phone Charge Information

Independent Advice

Citizen's Advice (England):

0800 144 8848

Citizen's Advice (Wales):

0800 702 2020

Energy Advice (Scotland):

0800 144 8848

Phone Charge Information

Contact Us

New quote or renewal please call

0330 912 7611 0330 912 7611 0330 053 3356 0330 912 1036

Existing customers please call:

0330 912 4754 0330 912 4754 0330 912 4754 0330 912 4754

We’re open:

Monday, Tuesday, Thursday 9am-5 pm
Wednesday 9am-5pm
(Customer Services 9am-12.00pm)
Friday 9am-4.30pm
Excluding public holidays.

View call charge information

Request a callback

REQUEST A CALLBACK

    npower Business Solutions does not provide energy for homes. We do not hold any accounts, information or services for home energy. If you are a customer who was previously with npower for your energy at home, you have been moved to E.ON Next, who offer specialist services, designed to support you. Please visit the E.ON Next site for support, and all the information you need about home energy, from your existing account to new quotes.

    Go To Eon Next

    npower Business Solutions does not provide energy for smaller businesses and we are unable to provide quotes. We do not hold any small business account information or services. If you are a small business who was previously with npower, you have been moved to E.ON Next, who offer specialist services, designed to support you. Please visit the E.ON Next site for support, and all the information you need about small business energy, from your existing account to new quotes.

    Go To Eon Next