Deemed and Default Rates

Deemed Rates

If you do not have a contract, you will pay deemed rates on your supply.

For example if you move into an npower Business Solutions supplied premises without a contract will automatically be placed on deemed rates.

Deemed rates are typically higher than contract rates because it costs more to buy energy without being able to forecast supply volume or timescale.

Deemed rates are affected by wholesale market price changes, so customers will be contacted quarterly to advise of any changes in rate.

Customers can discuss moving onto a contract with more competitive rates at any time by contacting our Business Movers Team.

Default Rates

We will continue to supply you, even if your agreed energy contract has ended

Without an agreed contract, your supply is automatically moved onto our default rates.

Default rates are typically higher than contract rates because it costs more to buy energy without being able to forecast supply volume or timescale.

Default rates are affected by wholesale market price changes, so customers will be contacted quarterly to advise of any changes in rate.

You can discuss moving onto a contract with more competitive rates at any time.

Contact us

For a new quote or a renewal please call:

Show Phone Number 0800 644 6135

We're open:
Monday-Friday 9am-5pm.
Excluding public holidays.

Request a call back

Request a call back

Contact us

For a new quote or a renewal please call:

Show Phone Number 0800 644 6135

We're open:
Monday-Friday 9am-5pm.
Excluding public holidays.

Request a call back

Request a call back

Contact us

For a new quote or a renewal please call:

Show Phone Number 0800 669 6443

We’re open:
Monday-Friday 9am-5pm.
Excluding public holidays.

Request a call back

Request a call back

Contact us

To discuss a quote or a renewal for one of your clients please call:

Show Phone Number 0800 193 6866

We’re open:
Monday-Friday 9am-5pm.
Excluding public holidays.

Request a call back

Request a call back