How to read your Business Smart meter

Does your meter have a keypad?

1. Begin by pressing the number 9.
2. Wait until the display shows ‘IMP KWH’.
3. Next you will see a series of numbers followed by ‘KWH’.
4. Carefully make a note of the numbers from left to right - this is your meter reading.

Remember to exclude any leading zeros and any digits that appear after the decimal point.

Does your meter have two buttons to the right of the screen and one says ‘reconnect’?

1. Begin by pressing the ‘Display’ or ‘Display Select’ button.
2. Continue pressing the ‘Display’ or ‘Display Select’ button until you find the numbers followed by ‘KWH’.
3. Carefully write down the numbers from left to right - this is your meter reading.

Remember to exclude any leading zeros and any digits that appear after the decimal point.

Does your meter have two ‘A’ and ‘B’ buttons under the screen?

1. Start by pressing the ‘A’ button and wait a few seconds for the display to respond.
2. Press the ‘A’ button again until you see the message ‘TOTAL ACT IMPORT’ along with some numbers followed by ‘KWH’.
3. Carefully write down the numbers from left to right - this is your meter reading.

Remember to exclude any leading zeros and any digits that appear after the decimal point.

Does your meter have one orange button and two blue buttons?

1. Start by pressing the orange button.
2. Next, carefully write down the numbers from left to right - this is your electricity meter reading. 

Remember to exclude any leading zeros and any digits that appear after the decimal point.

Does your meter have two white buttons to the right of the screen?

1. Your meter is designed to automatically switch between screens so please take a moment to wait for the display that shows numbers followed by ‘KWH’.
2. To record your meter reading, write down the numbers from left to right.

Remember to exclude any leading zeros and any digits that appear after the decimal point.

Does your meter have three buttons to the right of the screen?

1. Begin by pressing the middle button.
2. Next, carefully note the numbers displayed below ‘IMP’ from left to right - this is your meter reading. 

Remember to exclude any leading zeros and any digits that appear after the decimal point.

1. Please take a moment to look at the screen; there's no need to press any buttons.
2. Carefully note the numbers next to ‘KWH’ from left to right as this is your meter reading. 

Remember to exclude any leading zeros and any digits that appear after the decimal point.

Does your meter have a green ‘A’ button to the right of the screen and a white ‘B’ button below it?

1. Start by pressing the white ‘B’ button to activate the screen.
2. Please wait until the screen shows ‘meter boost’ and then select ‘no’ by pressing ‘A’.
3. At this point your meter reading will appear followed by ‘KWH’.
4. Take a moment to write down the numbers from left to right - this is your meter reading. 

Remember to exclude any leading zeros and any digits that appear after the decimal point.