My Energy Coach - glossary of features
- Actual versus estimated data – in-platform interactive data analysis
Expert-level users can analyse actual versus estimated data directly within the platform via an interactive widget:- Visualisation types: stacked bar, pie chart, or combined
- View aggregated splits for single or multiple meters
- Identify the proportion of estimated versus actual data for quick quality assessments
- Downloadable results match the data export format for consistency
Available in Expert level
- Actual versus estimated data export
The actual versus estimated feature in My Energy Coach provides visibility into the quality of consumption data by identifying whether values are based on confirmed meter readings (actual) or calculated/approximated values (estimated).
All users can export data with actual/estimated markers included. In the exported Excel, an extra column follows each time period column, showing whether each value is actual or estimated. For aggregated views (hourly, daily, weekly, etc.), if any data point within that period is estimated, the whole aggregated value is marked as estimated.
Available in Apprentice, Practitioner and Expert levels
- Basic comparative analysis
This shows multiple granular comparison views for each channel in any main utility meter or sub-meter source (gas, electricity, water) for a single site. A variety of pre-determined comparison periods are set in this view, showing granularity for daily, weekly, monthly, and yearly comparisons.
Available in Apprentice, Practitioner and Expert levels
- Basic weather profiling
This features includes measures of weather such as temperature, irradiance, wind speed, precipitation and more.
Available in Practitioner and Expert levels
Carbon overview
- This feature allows users to view their current CO₂ emissions data compared to the same period in the previous year, helping track progress and identify trends over time.
Carbon data is accessible throughout the My Energy Coach platform and can be viewed across many tools. Users can easily switch between energy metrics such as electricity or gas and carbon emissions using the system’s flexible data channels. The dedicated Energy CO₂ channel provides focused insights into carbon performance, enabling users to monitor and manage their environmental impact more effectively
Available in Apprentice, Practitioner and Expert levels
- Configuration of maximum/minimum base load
This visualisation enables you to identify load peaks in kilowatts (kW) and kilovolt amperes (kVA) within a freely adjustable timeframe, and displays an automatically generated table identifying the maximum three peak demand points and the average load.
Available in Practitioner and Expert levels
- Consumption overview
Provides at a glance a display of your current utility consumption information compared to the same period of the previous year in a bar chart format for both electricity, gas and CO2. The bar chart shows each utility’s total comparison for the period specified, and a broken down profile comparison.
The tagging functionality within My Energy Coach can be used to quickly provide an overview of different formats or regions.
Available in Apprentice, Practitioner and Expert levels
- Cost overview
Displays your current cost information compared to the same period of the previous year in a bar chart format for your electricity usage. The bar chart shows total comparison for the period specified, and a breakdown profile comparison.
The tagging functionality within My Energy Coach can be used to quickly provide an overview of different formats or regions.
Available in Apprentice, Practitioner and Expert levels
- Data export
All data visualisation features within My Energy Coach can be downloaded in the following formats: PDF, Excel, CSV, JPEG, SVG and PNG.
Available in Apprentice, Practitioner and Expert levels
- Data quality management
My Energy Coach has a dedicated data quality feature that allows the user to visualise detailed information for all data channels. Users can see the Data Quality report in a visual and tabular view, and it will show when the system last ingested data for the channel, alongside the date of the last data point.
Available in Apprentice, Practitioner and Expert levels
- Day/night consumption analysis
The day/night view provides a bar chart visualisation of consumption, split into daytime and nighttime portions. The user can select different granularities for the period, and see a total consumption view as a doughnut visualisation. The split of day and night consumption can be user defined, or will default to a nighttime period of 8:00pm to 8:00am, seven days a week.
Available in Apprentice, Practitioner and Expert levels
- Day of the week analysis
The day of the week analysis compares the consumption pattern of individual weekdays and allows a user to see the average daily profiles.
Available in Apprentice, Practitioner and Expert levels
- Dynamic energy reporting
My Energy Coach offers a fully dynamic reporting experience, with data updating daily (Day +1) to ensure users have access to the most current insights. This near real-time visibility allows businesses to monitor energy performance across all sites in their portfolio with confidence and precision.
The platform provides a live, constantly updating view of energy and carbon data, enabling users to make informed decisions quickly.
Whether you're tracking electricity, gas, or CO₂ emissions, the system ensures that your reporting reflects the latest available data supporting proactive energy management and continuous improvement.
- Energy consumption analysis
This feature should only be used for representing consumption data. It allows you to analyse your consumption with different granularity at a single meter level, and enables you to switch views to compare up to 15 different meter profiles against your selected meter, or compare to a historical time interval.
Available in Apprentice, Practitioner and Expert levels
- Energy use heatmaps
When selecting multiple sites, comparisons can be visualised in both bar chart and table views. The heat map allows you to see the profile of consumption and spot areas of interest visually.
Available in Apprentice, Practitioner and Expert levels
- Extensive catalogue of energy widgets
Widgets are the most important aspect of dashboards. They are the building blocks or tools that are available to you to create bespoke dashboards for your particular use case. Once you are ready to add a widget, head to the ‘+’ sign in the top-right corner to see the complete widget selection available to you (from charts to various analyses).
My Energy Coach has an ever-evolving library of widgets, with new additions being added over time in response to customer needs.
Available in Expert level
- Flexible suite of alerting tools
Users can configure custom alerts directly from their dashboard to monitor key energy metrics, such as data completeness, night-time usage targets, or absolute consumption thresholds. My Energy Coach includes a dedicated alerting engine and dashboard that enables proactive energy management.
If email notifications are enabled, clicking the link in the alert email will take the user directly to their My Energy Coach dashboard. The relevant information will be automatically highlighted for quick reference and action.
Available in Practitioner and Expert levels
- Flexible tagging tool
One very useful feature within My Energy Coach is tagging. This feature allows users to label sites and meters with unique tags which helps the user to quickly select data by using the search bars provided to filter large organisational structures.
Using tags in My Energy Coach, users have an effective way to quickly filter and select specific meter or site information if they have multiple meters across a single site. Tags can also be used to select common groupings of meter data across multiple sites, or users can set up user-defined tags independently.
Available in Practitioner and Expert levels
- Fully customisable, dynamic dashboards
All dashboards are fully editable, and can be cloned to provide users with efficient ways to create powerful views related to specific use cases. There is an intuitive user interface to enable quick layout changes and to modify widget sizes to present users with tailored views.
Dashboards are easy to set up and can also be shared with colleagues.
Available in Expert level
- Fully flexible graph tool
This tool enables users to configure and overlay any meter/channel in My Energy Coach, creating customised charts for adhoc reporting.
It supports combining multiple meter types (e.g. import polled channels / export polled channels) aggregating multiple meters of the same type.
Available in Apprentice, Practitioner and Expert levels
- Key performance indicator (KPI) analysis and benchmarking
This visualisation allows users to create and make use of additional business data to normalise data or combine specific meter readings to obtain meaningful metrics on assets for use cases such as boiler or combined heat and power (CHP) efficiencies.
Available in Expert level
- Load/agreed supply capacity analysis
This widget is a single value widget which shows maximum load as a percentage of the agreed supply capacity (ASC) for a selected period.
Please note that for some users on supply with us, the ASC will be automatically populated, and others will need to populate it themselves when creating the widget.
The widget includes the Red/Amber/Green (RAG) status of percentage of load used, which allows users to adjust the agreed supply capacity, if necessary.
Furthermore, the widget also clarifies the date and timestamp of the maximum consumption interval over the period.
Available in Practitioner and Expert levels
- Multiple user access
Users in My Energy Coach are individually authenticated through a single sign on process which means each user of My Energy Coach must have their own set of log on credentials.
My Energy Coach allows multiple users within the same company access to the platform to view the entire customer portfolio or personalised portfolios upon request to the My Energy Coach team. At time of program set up please mention these requirements
Available in Apprentice, Practitioner and Expert levels
- Portfolio analysis and ranking tables
Visualise the year-on-year performance comparison of your main utility portfolio in both a map and a table format.
In the map, you can see specific site values with a performance RAG based on percentage change tolerances, and the table allows ranking of worst and best performance by name, kilowatt hour (kWh) values, kWh difference or percentage change.
Selecting a site in the table will take you to the consumption analysis dashboard. Maps are interactive views and have the ability to select a site and see the basic comparison data. Performance percentage bands can be set by the user to influence the sensitivity of the colour banding.
Available in Expert level
- Profile analysis and anomaly visualisation
The target-based anomaly dashboard shows an overview of your sites and displays total, target and excess consumption against defined or predicted target values. With the help of an alert function, you are informed about deviations and can initiate timely corrective measures.
Available in Expert level
- Seasonal analysis
This widget provides a chronological visual representation of an average seasonal profile or a weekly profile for a specific meter.
The data output can be either in the form of an average line or a plot of all data points across an hourly scale.
This widget can easily show trends in asset efficiencies across different seasons, for instance, and the seasonal analysis dashboard provides an average daily consumption pattern for your site.
Available in Expert level
- Site benchmarking/ranking
This feature normalises the main utilities metering with a kWh, CO2 or cost per square metre (m2).
The visualisation can be seen in a bubble view, and the selected sites are seen in relation to each other and against the average benchmark for the selected group.
A table view provides the ranking of the specific locations, and an alternative scatter graph view can be selected, allowing the user to see the value per m2 , helping them to quickly identify variations in the data sets.
Available in Practitioner and Expert levels
- Temperature analysis
The temperature analysis tab lets you view your energy consumption in kWh alongside outside temperature data, as well as calculated heating and cooling degree days, all for a single meter. This is a powerful way to understand how weather conditions may be influencing your energy usage.
The reference point used to calculate Heating Degree Days (HDD) and Cooling Degree Days (CDD) is 15.5 degrees Celsius (°C).
Available in Expert level
