Deemed and Default Rates
Deemed Rates
If you do not have a contract, you will pay deemed rates on your supply.
For example, if you move into an npower Business Solutions supplied premises without a contract, you will automatically be placed on deemed rates.
Deemed rates are typically higher than contract rates because it costs more to buy energy without being able to forecast supply volume or timescale.
Deemed rates are affected by wholesale market price changes, so customers will be contacted quarterly to advise of any changes in rate.
Customers can discuss moving onto a contract with more competitive rates at any time by contacting our Business Movers Team.
Default Rates
We will continue to supply you, even if your agreed energy contract has ended
Without an agreed contract, your supply is automatically moved onto our default rates.
Default rates are typically higher than contract rates because it costs more to buy energy without being able to forecast supply volume or timescale.
Default rates are affected by wholesale market price changes, so customers will be contacted quarterly to advise of any changes in rate.
You can discuss moving onto a contract with more competitive rates at any time. Just speak to your nBS customer service contact, or get in touch via the options below.
