FAQs
A list of frequently asked questions to help you navigate My Energy Coach
- On ‘Monitoring > Overview’ page does this include both HH and NHH meters?
- Does the cost data update with our tariff changes?
- Can you search by MPAN on ‘Detail View’?
- Can we do a full review of our meter names?
- Can we still download reports that have import and export data on the same report?
How to guides
- How to view and navigate individual channel(s)
- How to navigate to each module
- How to create dashboards
- How to create and update graph information
- How to select or edit site information