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Customer Onboarding

How do I sign a customer up?

To register for Market Lens, customers need to complete the onboarding process managed by the Optimisation Desk team. The Optimisation Desk will verify the customer's eligibility, create their account, and provide the necessary access details and guidance for getting started with the platform.

To request onboarding or discuss access requirements, please contact:

📧 flex.optimisation@npower.com

The team will support customers throughout the setup process and ensure they have the appropriate permissions and access levels.